What the Terms Cover Before Access
Our Terms & Conditions explain the steps that apply before and during account use. You must provide accurate account details, complete the requested phone verification and protect the login details issued for your account. We may ask you to clarify a wallet record when a DANA,
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OVO, GoPay or QRIS transaction does not match the account information submitted. Bank transfer and virtual account references must also be checked against the payment record you provide. Access, eligibility and any account activity depend on local law, and our policy does not replace rules that
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apply in Indonesia. If information changes, use the policy contact route to request an account correction before continuing. We can restrict or pause access when a condition, verification step or legal requirement needs attention; the reason and next contact path should be requested through support.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.